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Your next generation ISP

In today’s fast-paced world, reliable, high-speed Internet is essential for work, entertainment, and staying connected. Choosing the right Internet Service Provider (ISP) can make all the difference.

High Performance Connectivity

At Platinum Broadband, we don’t just offer standard Internet services; we deliver future-ready, high-performance connectivity backed by Openserve’s world-class fiber infrastructure.

Why Choose Platinum Broadband?

While many traditional ISPs promise great service, they often fall short when it comes to reliability, speed, and customer support.

Here’s why Platinum Broadband is the right choicefor your Internet needs:

1.

Openserve’s National Fiber Network

Platinum Broadband doesn’t just resell Internet services; we provide direct access to Openserve Connect products, combining fiber access and Internet service into a single, high-performance offering. Openserve is South Africa’s leading fiber infrastructure provider, owning and operating one of the largest and most reliable fiber networks in the country.

Key Benefits of Openserve’s Network:

  • Reliability: Built for long-term performance, Openserve guarantees a reliable connection, even during peak times.
  • Nationwide Coverage: Enjoy consistent, high-quality service no matter where you are in South Africa. Platinum Broadband connects you to business-grade international Internet services.
  • Optimized Performance: Openserve’s network minimizes latency and congestion, ensuring smooth streaming, gaming, and video conferencing without interruptions.

2.

Hassle-Free Setup with No Extra Devices

Unlike legacy ISPs that require multiple devices and complex setups, Platinum Broadbandmakes it simple. We use Openserve’s Smart ONT (Optical Network Terminal) unit, which combines fiber and Wi-Fi into one sleek device. No need for additional routers or extra equipment—just a seamless experience.

  • Fast Provisioning: Your service can be activated within just 2 days—no waiting for weeks or shipping delays.

Secure Connection: The service is tied directly to your home address, removing security concerns with usernames or passwords, and ensuring your Wi-Fi is protected with the same encryption protocol.

3.

Manage Your Service on Your Terms

Our self-service portal makes managing your Platinum Broadband account a breeze.

With just a few clicks, you can:

  • Order value-added services, such as voice or fiber-to-the-room.
  • Upgrade or downgrade your plan to suit your changing needs.
  • View your bill and track payments effortlessly.
  • Update your payment methods for added convenience.

Whether you need a speed boost or want to change your service, it’s all handled from the comfort of your home.

4.

Unmatched Customer Support

Platinum Broadband offers unrivalled customer support, backed by Openserve’s specialized maintenance teams. Whether you need help with a small glitch or a large issue, our team is dedicated to solving your problems quickly and professionally.

  • Remote Testing: Use the Openserve app to test your service from anywhere.
  • Track Technicians: Get real-time updates on technician dispatches.
  • Direct Communication: Receive direct updates and faster fixes for any issues.

Our technical service desk is available during Office Hours at +27 10 020 8585.

5.

Scalability to Grow with You

As your needs change, Platinum Broadband grows with you. Whether you’re a home user or a growing business, we offer scalable Internet solutions:

  • Upgrade Your Speeds: Increase bandwidth for heavier usage.
  • Business Solutions: Scale up as your company grows, without needing to switch ISPs.

Legacy ISPs often lack the scalability that Platinum Broadband offers, making it easy for you to evolve as your needs change.

7.

Future-Proof Connectivity

Platinum Broadband offers future-proof, high-performance Internet that will continue to meet the demands of tomorrow’s technology. As Openserve enhances its infrastructure, you’ll receive direct access to the latest upgrades in speed, stability, and technology.

Make the Switch to Platinum Broadband Today!

Platinum Broadband offers the perfect blend of speed, reliability, and support, all backed by Openserve’s fiber network. Whether you’re upgrading from a legacy ISP or simply seeking better service, Platinum Broadband provides a future-proof Internet experience that guarantees to meet your needs.