Price Increase Season
As South Africa enters an inflationary price increase season, your expenses—including internet, electricity, and water—are set to rise from April.
The question is: Are you getting the value you deserve from your current ISP?
Now is the time to review your costs and make the right call. At Platinum Broadband, we are committed to providing you with the best internet access in collaboration with Openserve—delivering reliable speeds, stable connections, and top-tier customer service
If you’re on a 100Mbps line, here’s how to ensure you’re getting what you pay for:
Connect directly to your router via an Ethernet cable.
Run a speed test using Ookla (www.speedtest.net).
Test at different times of the day to check for consistency.
For best results, use your ISP’s speed test server—if unavailable, use your Fiber Network Operator (FNO)’s speed test.
Platinum Broadband customers should use the Openserve speed test server for the most accurate performance results.
Your average speeds should be between 80Mbps and 105Mbps. If your speeds are lower, your service is underperforming.
💡 Important Tip: Always test on a wired connection, as Wi-Fi speeds can fluctuate due to:
Distance from the router – The further away you are, the weaker the signal.
Device limitations – Older devices may not support higher speeds.
Network interference – Multiple devices on Wi-Fi can impact performance.
Your internet service should be stable and easy to manage. With Platinum Broadband’s partnership with Openserve, you get:
Remote Network Testing – Use the Openserve App to check your line from anywhere.
Track Your Technician – See live updates when a technician is dispatched for a fault.
Guaranteed Line Performance – Your speeds will always be in line with your subscribed package.
Unlike other ISPs, we don’t require additional routers—keeping things simple and cost-effective. Plus, you can upgrade or downgrade speeds easily through our self-service portal to match your evolving needs.
Need Guaranteed Connectivity?
We’ve Got You Covered!
For business users and hybrid workers, we offer the ONLY fiber product in South Africa with an 8-hour Service Level Agreement (SLA) or your money back.
💡 Work from home without disruptions—guaranteed!
Struggling with Wi-Fi Coverage?
Upgrade to Fiber-to-the-Room!
If your Wi-Fi struggles to reach your lounge, study, or other rooms, we can provide fiber-to-the-room solutions, delivering full-speed connectivity anywhere in your home with up to 16 high-performance access points.
Your Internet Should Work for You—Not the Other Way Around.
Make the switch to Platinum Broadband today and experience internet that keeps up with your life!